1. Information We Collect

We collect both personal and non-personal information to improve your shopping experience and fulfill your orders.

1.1 Personal Information You Provide

When you interact with us, you may voluntarily share:

• Full name
  
• Email address
  
• Shipping and billing addresses
  
• Payment details (processed securely)
  
• Phone number for delivery updates
  
• Account login details if you register on our site

This information is primarily collected during activities such as creating an account, placing an order for spooky décor or Halloween props, subscribing to our newsletter, or contacting our customer service team.

1.2 Automatically Collected Information

When you visit our site, we may automatically collect:

• IP address
  
• Browser type and version
  
• Device details (desktop, tablet, mobile)
  
• Pages visited and time spent on the site
  
• Referring website or search query
  

This helps us understand customer preferences and optimize our website’s performance.

1.3 Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Keep items in your shopping cart
  
• Remember your login details
  
• Recommend products you may like
  
• Track browsing patterns for marketing analysis
  

You can choose to disable cookies in your browser settings, though certain features of the website may not work as intended.

2. How We Use Your Information

We process your information for the following purposes:

1. Order Fulfillment – To process payments, ship your Halloween decorations online, and provide order tracking.
2. Customer Support – To address questions, returns, or complaints quickly.
3. Marketing Communications – If you opt in, we’ll send newsletters, product updates, and seasonal offers.
4. Website Improvement – To enhance navigation, speed, and content relevance.
5. Legal Compliance – To meet obligations under applicable laws and prevent fraudulent transactions.

3. How We Protect Your Information

We take strong measures to secure your personal data, including:

• Encryption: Sensitive payment data is encrypted during transactions.
  
• Secure Servers: Our website is hosted on servers with advanced security protocols.
  
• Restricted Access: Only authorized employees and service providers have access to your data.
  
• Regular Monitoring: Our systems are routinely checked for potential vulnerabilities.
  

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share it in these circumstances:

• Service Providers: Such as shipping companies, payment processors, and IT support, strictly for order-related purposes.
  
• Legal Requirements: If required by law, regulation, or legal process.
  
• Business Transfers: In the event of a merger, sale, or acquisition, your data may be transferred to the new entity, with the same privacy safeguards.
  

5. Your Rights

Depending on your location, you may have the right to:

• Access Data: Request a copy of the personal information we hold about you.
  
• Rectification: Correct or update inaccurate information.
  
• Deletion: Request that we delete your data, subject to legal or contractual obligations.
  
• Withdraw Consent: Opt out of marketing communications at any time.
  
• Restrict Processing: Request that we limit how your data is used.
  

To exercise any of these rights, contact us at David@loomiholidays.com.

6. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. For example, we may keep order history for accounting purposes even after your account is closed.

7. Third-Party Links

Our website may contain links to other websites for payment processing, product recommendations, or seasonal inspiration. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing personal information.

8. Children’s Privacy

Our products are designed for general consumers. We do not knowingly collect personal data from children under 13. If you believe a child has provided us with their information, please contact us immediately for removal.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in laws, technologies, or our business practices. Updated versions will be posted on this page with a revised effective date.

10. Contact Us

For questions, requests, or concerns about this Privacy Policy or our privacy practices, contact us at:
Email: David@loomiholidays.com
Address: 437 N. Vincent Ave, Covina, CA 91722